Contact Us
We are here for you
You can contact us to make your inquiries and to discuss how we can best support your business with our service offerings.
Need to contact us? Either fill out the form below with your enquiry, call or email us.
We are looking forward to hearing from you.
Check out our FAQ for answers to the most common questions.
- 32, Olojo Drive, Alaba, Lagos
- 0703 658 5068
- sales@jezznedltd.com
- Mon - Fri 9:00AM - 5:00PM
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FAQ
Can I cancel my order?
Please, be informed that once an order is placed successfully, and the payment has been confirmed, the processes for delivery has started. Hence, we are unable to process a cancellation.
Can I change my delivery address?
If your order has already entered the shipping process or has been shipped, you cannot change the delivery address for such order. You can, however, change your delivery address for future orders.
Can I make changes to the order I have already placed?
No, you cannot make changes to orders that have been confirmed and is in the shipping process. You can make changes such as adding/modifying at the point of placing your order.
How long does shipping take?
We cannot ascertain this as we do not manage the shipping directly. Most courier companies take 1-3 business days to deliver domestic shipments and 3-7 days to deliver internationally.
Do you ship packages internationally?
Yes, we ship and fulfill orders from outside Nigeria. Although, this is subject to shipping restrictions, available courier provider, and government policies. Kindly reach out to us before placing an order.
Do you offer payment on delivery?
No, we do not offer payment-on-delivery (POD). Please, be informed that payment validates your order.
How long have you been in business?
Jezzned LTD is a well-known establishment, and a registered and licensed business with the government, operating successfully for almost 10yrs.
Where are you located?
We are located in Lagos, Nigeria. Please, visit our about us page to see more.
How do I make sure I order the correct size?
You have to take a measurement. If this is a difficult process, please contact us for an inspection before placing an order. This can be done via a phone conversation, or a physical inspection.
What is the return policy?
Items sold in good condition are not returnable. However, if an item is found unsatisfactory, you can contact us to lodge your complaint.
What payment methods do you accept?
We do not accept payment-on-delivery (POD) or down-payment. We run a pay-before-delivery service. Your payment validates the fulfilment process of your order. We accept cash payments, and direct bank transfers.
How do I contact your company if my question Is Not answered here?
You can contact us via email, our official social media channels, and via direct call. Please, visit our contact us page to see more details
Contact Us
You can reach out to us via any of our official social media channels here
